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Ultimate drive belt breaks (1 viewing)
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TOPIC: Ultimate drive belt breaks
#2519
stevecahill (User)
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Ultimate drive belt breaks 2008/10/08 14:39 Karma: 0  
My Ultimate starting making clicking sounds the other day, today the GG did not spin and now I have discovered a broken drive belt right @ the seam. How do I get a extra drive belt! HELP.

Regards
Steve
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#2520
Flowmotion (User)
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Re:Ultimate drive belt breaks 2008/10/08 15:21 Karma: 4  
Ouch! Sound like they need to move to a seamless drive belt. Support ticket?
-Jason Jenkins
Flowmotion Media
www.flowmotionmedia.com
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#2532
stevecahill (User)
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Re:Ultimate drive belt breaks 2008/10/09 16:59 Karma: 0  
Letus support FedEX out one drive belt as a seamless one.

I would feel more secure if I had a spare, like what is in my truck for the car.
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#2533
Flowmotion (User)
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Re:Ultimate drive belt breaks 2008/10/09 17:10 Karma: 4  
That's great they are using seamless belts now, but having a spare sure would give you some extra peace of mind.
-Jason Jenkins
Flowmotion Media
www.flowmotionmedia.com
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#2538
degrey (Moderator)
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Re:Ultimate drive belt breaks 2008/10/10 11:01 Karma: 9  
You can request spares through the support ticket system if you want some for peace of mind.
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#2544
stevecahill (User)
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Re:Ultimate drive belt breaks 2008/10/10 11:46 Karma: 0  
I also want to have a spare motor as well.
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#2545
stevecahill (User)
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Re:Ultimate drive belt breaks 2008/10/10 11:47 Karma: 0  
Where is the support ticket system?
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#2547
Flowmotion (User)
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Re:Ultimate drive belt breaks 2008/10/10 21:22 Karma: 4  
On the left side of the page under 'Contact'.
-Jason Jenkins
Flowmotion Media
www.flowmotionmedia.com
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#2555
stevecahill (User)
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Re:Ultimate drive belt breaks 2008/10/11 06:51 Karma: 0  
Thank you, should be labeled: Support Ticket / Contact
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#2558
disjecta (Moderator)
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Re:Ultimate drive belt breaks 2008/10/11 11:29 Karma: 4  
Steve,

I just got your message. I have not encountered any problems like this with my Ultimate. Sorry to hear about your problems.
The impossible just takes longer
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